Terms and Conditions

Returns and refunds are not accepted unless items are damaged in transit and photo is provided. Contact store@fishwithcarl.co.uk to proceed.  

We send orders out with Royal Mail 2nd Class for U.K. and International Standard for the rest of the world.

Orders can take up to 7 working days to be dispatched and 7 more working days to be delivered. Please allow 14 working days from order to delivery before contacting us.

Should your order be broken or you are not happy with it, please contact us with a photo so we can help you out.